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Email: contact@classicsign.co.uk

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Rowan Stickers, your one stop sticker shop

Privacy Policy

At Classic Sign and Design Ltd we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.

The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the GDPR). This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.

One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information.

This means that we will be publishing a new privacy notice so you can access this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.

This new privacy notice comes into effect and will be published on our website on 25 May 2018.

Who are we?

Classic Sign and Design Ltd  

Contact: Philip Rakusen

Company Name: Classic Sign and Design Ltd Company 

Address: Unit E/F Rowan Court, Rawdon, Leeds, LS19 7DT
Email: contact@classicsign.co.uk

Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by completing the order process. This includes information provided at the time of requesting information or ordering our goods or services. We may also ask you for information when you provide feedback to us about our site.

If you contact us, we may keep a record of that correspondence.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

What information do we collect and how do we use it?

 

When you choose to place an order via our website we collect the following informaton http://www.classicsign.co.uk/checkout/ .  We do not use data to collect for sales, all payment details are destroyed.

We use this information provide you with products (process your order) or services that you have requested from us or which we feel may interest you, where you have consented to be contacted for such purposes. 

We also use this information to enable us to manage customer service interactions with you.

We may use your personal information in the prevention and detection of fraud.

How long do we keep your data?

Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 0 years or as long as you are a client

Our Legitmate Interests

The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Rowan Stickers that is for the selling and supplying goods and services to our customers

Security of your personal data 

Where we give you (or when you have chosen) a password which enables you to access certain restricted parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Any personal information transmitted over the internet via our website is secured using SSL encrypted. 

However transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

How we use your personal data 

We may use information held about you in the following ways;

· To ensure that content from our site is presented in the most effective manner for you and for your computer.

· To carry out our obligations arising from any contracts entered into between you and us.

· To allow you to participate in interactive features of our service, when you choose to do so.

· To notify you about changes to our service to you.

 

Disclosure of your personal data

We will not share your information with any other organisation unless you have given us your expressed written consent to do so.

 

Who has access to my information?

The information you provide is controlled by Classic Sign and Design Ltd   (“Data Controller”).


How do we protect your information?

We take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of Classic Sign and Design Ltd (the Data Controller) who handle the technical management of our website can access your information. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.

Do we disclose your information to third parties?

We do not sell, trade or rent your personal information to third parties. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.

Your consent and rights

By using our website you consent to the collection and use of this information by NAME OF COMPANY Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.

Please note the information you provide will not be transferred out of the UK.

Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to the address below.

Cookies

What are cookies and why do we use them?

Cookies are small text files placed on your device when you visit a website or application. Your web browser (such as Google Chrome, Internet Explorer or Mozilla Firefox) then sends these cookies back to the website on each subsequent visit so that they can remember things like preferences.

Cookies are very useful and do lots of different jobs. For example, they enable you to move between our web pages efficiently, they remember your preferences when you visit us again and generally improve your experience when browsing with us. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies last for different lengths of time depending on the job they do. 

There are session cookies and persistent cookies:

  • Session cookies only last for your online session and disappear from your device when you close your browser
  • Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

You may delete any cookies already on your computer. You may also disable the cookies we use but doing so may mean you are unable to access all the facilities our site offers. Please refer to your browser’s help files for appropriate instructions.

Cookies we use:

Cookie Name Cookie Owner Cookie Description
__utmc Google Analytics Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmb Google Analytics Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utma Google Analytics Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt Google Analytics Used to throttle request rate.
__utmz Google Analytics Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
DYNSRV Hosting Provider This cookie is believed to be used for load balancing to manage server traffic demand.
PHPSESSID Unknown Used by multiple companies, but usually this cookie is necessary to provide you with access to secure areas.
wordpress_logged_in WordPress After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
wordpress_sec WordPress Essential WordPress session management cookies for logged in users.
wordpress_test_cookie WordPress WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.
wp-setting- WordPress WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-time- WordPress WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp_woocommerce_session_ Woocommerce This cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
woocommerce_items_in_cart Woocommerce This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.
woocommerce_cart_hash Woocommerce This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.
gdpr_popup Classic Signs This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy.

Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Our company is subject to a legal obligation by which processing of personal data is required, such as for the fulfilment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the above-mentioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favour of the well-being of all our employees and the shareholders.

Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee.

The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.

We welcome comments on our privacy policy. 

Please email your questions and comments to contact@classicsign.co.uk 

Alternatively you can write to us at the following address

Classic Sign and Design Ltd  

Unit E/F Rowan Court, Rawdon, Leeds, LS19 7DT